Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Business information (business name, calendar links)
• Lead data you import or receive through the platform
• SMS conversation content for AI processing
• Payment information (processed securely by Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send notifications about lead activity
• Train and improve our AI systems (anonymized data only)
• Respond to your requests and support needs

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support.

5. Third-Party Services

We use third-party services to operate our platform, including:

• Twilio for SMS messaging
• OpenAI for AI conversation processing
• Stripe for payment processing
• Supabase for data storage

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@leadpingapp.com.