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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using LeadPing, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

LeadPing provides an AI-powered lead response and qualification system for real estate professionals. Our service includes automated SMS responses, lead qualification, and appointment scheduling integration.

3. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring your use complies with applicable laws and regulations
  • Obtaining proper consent for SMS communications with your leads

4. SMS Compliance

You agree to comply with all applicable SMS regulations, including TCPA, CTIA guidelines, and carrier requirements. You must ensure that leads have provided proper consent before their information is submitted to LeadPing.

5. Subscription and Billing

LeadPing is a subscription-based service billed monthly. By subscribing, you authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time through your account settings.

6. Limitation of Liability

LeadPing is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including lost leads or business opportunities.

7. Termination

We reserve the right to suspend or terminate your account for violations of these terms or for any other reason at our discretion. Upon termination, your right to use the service will immediately cease.

8. Changes to Terms

We may modify these terms at any time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance of the modified terms.

9. Contact

For questions about these Terms, please contact us at legal@leadpingapp.com.